Your health information belongs to you.

Grice Chiropractic Professional Corporation (operating as Grice Chiropractic and Associates) is a Health Information Custodian under Ontario's Personal Health Information Protection Act, 2004 (PHIPA).

Our clinics at 16945 Leslie Street, Unit 6, Newmarket, ON L3Y 9A2, and 2297 Weston Road, Toronto, ON M9N 1Z7 are covered by this notice.

We collect personal health information directly from you at the time of your appointment — your clinical history, assessment findings, treatment notes and billing information. We do not ask for health details through our website contact form or through general email.

For motor vehicle accident claims, we also collect the information required to complete Ontario auto insurance forms (OCF-18, OCF-21, OCF-23 and OCF-24).

We use your information to provide care, to arrange follow-up, to bill insurers on your behalf where authorized, and to meet our legal and regulatory obligations.

We do not sell or share your personal health information for marketing, research or any other purpose without your express written consent, except where required by law.

You have the right to access your health record, to request a correction to information you believe is inaccurate, and to withdraw your consent to further use or disclosure where permitted by law.

If you have a concern about how your personal health information has been handled, you may raise it with our privacy contact at the clinic. You may also file a complaint with the Information and Privacy Commissioner of Ontario.

In accordance with the record-keeping standards of Ontario's regulated health colleges, we retain clinical records for a minimum of ten years from the date of last interaction, or ten years past the patient's eighteenth birthday for minors, whichever is longer.